⭐Police Chief Strategy Guide

Gen 2 Heroes Guide

(v1.2 — last updated 9/18/26)

← Back to Index · Gen 1 Hero Guide · Hikari, Dmitry & Sea-ah Hero Guide

Three new Legendary heroes — one per troop class — built around a damage-amp tank, the game's first dedicated healer, and an AoE stun-control DPS. And critically: they're far more accessible than the original Legendaries.

3 New LegendariesUniversal Fragment CompatibleFirst Dedicated Healer

01. Overview & Quick Reference

Samuel, Pamela, and Franklin are the first new heroes added to Police Chief since the original lineup. All three are Legendary (quality 5) and form a complete class triangle — one Guard, one Biker, one Marksman — with three sharply distinct combat roles. They share a common acquisition model and progression path, but their skill kits are completely different.

✓ Why You Should Care

  • ▸Pamela is the game's first dedicated healer. No other hero in the current roster has an AoE team heal ultimate. If you've been wishing for sustain in long fights, she's the answer.
  • ▸All three accept Legendary Universal Hero Fragments for star-ups. This is a massive accessibility win compared to Gen 1 Legendaries like Brooke and Andre, which are own-fragment-only.
  • ▸Franklin has the longest CC in the game. His 1.5-second AoE stun is the strongest piece of crowd control available, period.
  • ▸Samuel is the only Guard Legendary with 1.2× DEF scaling. He's a genuine tank, where every other Guard hero has 1.0× DEF.

Side-by-Side Quick Reference

AttributeSamuel (Hotshot)Pamela (Paramedic)Franklin (Furious)
ClassGuardBikerMarksman
Combat RoleDamage-amp bruiserDedicated healerAoE stun-control DPS
Signature Move+DmgTaken debuffAoE team heal1.5s AoE stun
Hard CCNone1.0s single-target stun1.5s AoE + passive stun
ATK / HP Scaling1.2×1.2×1.2×
DEF Scaling1.2×1.0×1.0×
Attack Speed150013501000

Premium Stat Scaling

All three Gen 2 heroes scale at a premium 1.2× multiplier on Attack, HP, and overall Power — roughly 20% above a baseline hero of the same class, level, and star, before kit even enters the picture. That same 1.2× applies to their troop star-buffs, so the class-wide Attack/Defense bonuses you unlock by starring them up land about 20% stronger than most heroes give. Samuel goes one further with 1.2× DEF scaling as well — the only hero in the game with boosted Defense scaling. The progression systems (star costs, gear, curves) are identical to every other hero; only these per-hero multipliers differ.

02. Acquisition & Fragment Sources

None of these three appear in the standard Recruitment gacha pool — you won't roll them out of Legendary Recruitment. Each has a dedicated acquisition channel, and all three accept the Legendary Universal Hero Fragment as a substitute for their own hero fragment.

Where to Get Each Hero's Fragments

HeroPrimary SourceNotes
SamuelLucky WheelReplaced Tony in the Lucky Wheel rotation
PamelaDaily Special PacksReplaced Tony in the Daily Special offerings
FranklinHall of HeroesReplaced Scarlett in Hall of Heroes

✓ The Universal Fragment Game-Changer

All three accept Legendary Universal Hero Fragment as a substitute for their own fragment. This is a fundamental difference from the Gen. 1 heroes Brooke and Andre, which can ONLY be progressed using their own fragments (similar to how Scarlett and Tony accept universal fragments).

What that means in practice: if you've been hoarding universal fragments from events, packs, or elsewhere, you can dump them straight into Samuel, Pamela, or Franklin to fast-track their star progression once you have them recruited. No need to wait on randomized own-fragment drops.

Star Costs at a Glance

Star ascension costs are the same as for all other heroes in the game.

MilestoneFragments (cumulative)What It Unlocks
Recruit10Hero unlocked at ★0
★1+10 (20 total)Exclusive gear unlocks at ★1
★2+50 (70 total)Stat scaling continues
★3+165 (235 total)Stat scaling continues
★4+465 (535 total)Stat scaling continues
★5 (max)+1,065 (1,075 total)Full stat scaling + max star buffs

03. Hydraulic Cannon Samuel — Hotshot

Samuel

Full Name

Hotshot Samuel

Class

GuardGuard (Tank)

Lore

Special Operations Firefighter

Combat Role

Damage-amp bruiser + self-sustain

Samuel is built around a single high-value mechanic: his ultimate applies a +Damage Taken debuff to the focus target, amplifying ALL damage that target takes (from any source) for 2 seconds. Pair him with high-burst allies and you get effective damage well above the raw skill numbers suggest. He's also unusually durable AND fast for an offensive hero: 1.2× DEF scaling, the fastest attack speed of any hero in the game (1500), a once-per-battle 40%-max-HP self-heal, and an exclusive that turns that heal into a permanent attack snowball. On top of his own speed, his Blazing Ambition passive hands a portion of that attack-speed edge to the entire team.

Patrol Skills (Patrol/Arena)

SkillTypeEffectL1L5
Hydraulic CannonHydraulic CannonUltimate
(cd 10s)
Channeled stream: damage = Attack × X every 0.5s, target takes +Y Damage Taken for 2sDMG 60%
DmgTaken 10%
DMG 84%
DmgTaken 30%
Fighting SpiritFighting SpiritPassiveWhen HP < 50%, instantly restore X% max HP. Once per battle.20%40%
Blazing AmbitionBlazing AmbitionPassiveAll allied heroes gain X% Attack Speed3%7%

Deploy Skills (World Map Deployments Layer)

SkillEffect (in-game wording)L1L5
Hydraulic SurgeHydraulic SurgeGuards under Samuel's command: +Damage20%100%
Whirlwind RescueWhirlwind RescueAll allied officers: +Attack5%25%
Piercing JetPiercing JetAll allied officers: +Penetration5%25%

Exclusive Equipment Skills

SkillTypeEffectL1L5
Endless SpiritEndless SpiritPatrolAfter triggering Fighting Spirit, +X% Attack for the rest of the battle8%24%
Suppressive TorrentSuppressive TorrentDeployGarrison: stationed officers gain +Attack5%15%

Both skills come from the Hydraulic Cannon, Samuel's exclusive gear. It shares a name with his ultimate. The patrol skill turns on at gear Lvl 1, the deploy skill at gear Lvl 2.

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Why Samuel Works — Members Only

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04. Booster Shot Pamela — Paramedic

Pamela

Full Name

Paramedic Pamela

Class

BikerBiker (Cavalry)

Lore

Special Operations Medical Unit

Combat Role

Dedicated healer + utility CC

Pamela is the most strategically distinctive hero of the trio: she's the only true healer in the game. She has THREE active battle abilities (an AoE team heal ultimate, a smart single-target heal, and a stun nuke) where most heroes have just one active. Her exclusive amplifies ALL healing effectiveness by up to 70% — including her own.

Patrol Skills (Patrol/Arena)

SkillTypeEffectL1L5
Emergency TreatmentEmergency TreatmentUltimate
(cd 10s)
AoE heal: restores HP to ALL allied heroes = Attack × X200%280%
Critical CareCritical CareActive
(cd 5s)
Smart heal: restores HP to the ally with LOWEST HP%100%140%
Paralyzing AgentParalyzing AgentActive
(cd 8s)
Single-target: damage + 1-second stunDMG 140%DMG 196%

Deploy Skills (World Map Deployments Layer)

SkillEffect (in-game wording)L1L5
Peak ConditioningPeak ConditioningAll allied officers: +Attack and +DefenseAtk 3%
Def 2%
Atk 15%
Def 10%
Fortifying AgentFortifying AgentAll units: 25% chance to deal +X damage when attacking120%200%
Adrenaline BoostAdrenaline BoostAll allied officers: 40% chance to reduce damage taken by X%10%50%

Exclusive Equipment Skills

SkillTypeEffectL1L5
Formula RefinementFormula RefinementPatrolAll healing effects in the fight are amplified by X%30%70%
First Aid TrainingFirst Aid TrainingDeployGarrison: stationed officers gain +Health3%15%

Both skills come from the Booster Shot, Pamela's exclusive gear. The patrol skill turns on at gear Lvl 1, the deploy skill at gear Lvl 2.

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Why Pamela Works — Members Only

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05. Fury Franklin — Furious

Franklin

Full Name

Furious Franklin

Class

MarksmanMarksman (Ranged)

Lore

Ex-military Gatling specialist

Combat Role

AoE stun-control DPS

Franklin is the team's hard-CC carry. His ultimate is a 200-280% Attack AoE nuke with a 1.5-second AoE stun — the longest single piece of CC available in the game. Backed by a low-cooldown AoE active and a passive that adds bonus stuns periodically, he locks down enemy formations while dealing significant damage. His exclusive bolts a per-basic-attack heal onto his autos, making him a secondary trickle healer too.

Patrol Skills (Patrol/Arena)

SkillTypeEffectL1L5
Suppressive FireSuppressive FireUltimate
(cd 10s)
AoE damage + 1.5s AoE stunDMG 200%DMG 280%
Full BarrageFull BarrageActive
(cd 5s)
AoE damage burstDMG 50%DMG 70%
Concussive RoundConcussive RoundPassiveEvery X basic attacks, next attack stuns target for Y secondsEvery 8 attacks
Stun 0.2s
Every 5 attacks
Stun 0.5s

Deploy Skills (World Map Deployments Layer)

SkillEffect (in-game wording)L1L5
Hail of BulletsHail of BulletsFriendly officers: 40% chance for +Penetration10%50%
Tactical CommandTactical CommandAll officers: 40% chance to reduce enemy damage dealt10%50%
Grit and SteelGrit and SteelWhen officers attack: 50% chance to increase damage10%50%

Exclusive Equipment Skills

SkillTypeEffectL1L5
Defensive SupportDefensive SupportPatrolEach basic attack restores HP to lowest-HP ally = Attack × X5%15%
Precision TuningPrecision TuningDeployRally Squad: +Penetration5%15%

Both skills come from the Fury, Franklin's exclusive gear. The patrol skill turns on at gear Lvl 1, the deploy skill at gear Lvl 2.

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Why Franklin Works — Members Only

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06. Stars, Gear & Progression

Stars (Same Path for All Three)

Star-ups cost the hero's own fragment OR the Legendary Universal Hero Fragment. Each star also adds class-specific Attack + Defense buffs to ALL troops of that hero's class — not just the hero personally. Because all three are premium 1.2× heroes, those class star-buffs land roughly 20% higher than a baseline hero of the same class would grant.

StarsFragments to Reach (cumulative)Notes
★0 (recruit)10Hero unlocked, base stats
★120🔓 Exclusive gear unlocks
★270Stat scaling continues
★3235Sweet spot for most players
★4535Late-game investment tier
★5 (max)1,075Full class buff potential unlocked

Exclusive Gear (Unlocks at ★1)

Each hero has a dedicated exclusive gear piece with 10 levels. Each level uses a hero-specific exclusive material (different from the hero fragment). Gear adds class Health + Penetration buffs and unlocks the two skills in each hero's Exclusive Equipment Skills table above.

Gear LevelCost (cumulative materials)Bonus Skill Levels
Lvl 15Patrol L1 / Deploy not yet unlocked
Lvl 575Patrol L3 / Deploy L2
Lvl 10 (max)275Patrol L5 / Deploy L5

Note: the Patrol-side exclusive skill ramps up two gear-levels ahead of the Deploy-side skill. So the battle skill (Samuel's Endless Spirit, Pamela's Formula Refinement, Franklin's Defensive Support) maxes earlier than the World Map Deployments skill.

Stat Caps

CapValue
Max hero level80
Max stars★5
Max exclusive gear level10
Patrol squad size at Lvl 8010
Deploy troop deployment cap at Lvl 8013,470

07. Strategy

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Build Priority and Spending Strategy — Members Only

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08. Common Mistakes

  • ▸Spreading universal fragments thin. Pushing all three to ★2 simultaneously gives less value than getting ONE to ★3+. Concentrate.
  • ▸Ignoring the exclusive gear after ★1. The gear adds two skills AND class HP/Pen buffs. Skipping gear progression cripples each hero's late-game value.
  • ▸Not pairing Samuel's ultimate with burst. The +30% DmgTaken debuff lasts only 2 seconds. If your team doesn't focus that target during the window, you've wasted the buff.

TL;DR — The Quick Hits

  1. 1. Three new Legendary heroes: Samuel (Guard tank, +DmgTaken debuff), Pamela (Biker healer, the only one in the game), and Franklin (Marksman AoE stun DPS).
  2. 2. All three accept Legendary Universal Hero Fragments for star-ups — a major accessibility win over Brooke/Andre.
  3. 3. Acquisition: Samuel from Lucky Wheel, Pamela from Daily Special packs, Franklin from Hall of Heroes.
  4. 4. Build Order — Members Only
  5. 5. Build Order — Members Only
  6. 6. Samuel's value is in his +30% Damage Taken debuff (2s window) — pair with burst allies for massive focus damage.
  7. 7. Samuel is the only Hero with 1.2× DEF scaling — a genuine tank. Pamela and Franklin have 1.0× DEF (same as all other heroes).
  8. 8. Fragment Strategy — Members Only
  9. 9. ★3 is the practical checkpoint (235 frags). Pushing past ★3 has rapidly diminishing fragment returns.
  10. 10. Stars buff your class's Attack + Defense; exclusive gear buffs your class's Health + Penetration — together they cover all four troop stats.
  11. 11. Pamela's exclusive amplifies ALL healing in the battle by up to 70% — including Samuel's self-heal AND Franklin's per-attack heal. Massive Gen-2 synergy.
  12. 12. Franklin's exclusive Precision Tuning buffs Rally Squad Penetration.
  13. 13. Don't spread universal fragments across all three at once — concentrate on one until ★3+ before starting the next.
  14. 14. All three are premium 1.2× heroes — ~20% higher Attack, HP, Power, and troop star-buffs than a baseline hero of the same class. Samuel is also the fastest-attacking hero in the game; Franklin is the slowest, so his per-attack heal and stun procs come on a slower cadence.