01. Overview & Quick Reference
Samuel, Pamela, and Franklin are the first new heroes added to Police Chief since the original lineup. All three are Legendary (quality 5) and form a complete class triangle — one Guard, one Biker, one Marksman — with three sharply distinct combat roles. They share a common acquisition model and progression path, but their skill kits are completely different.
✓ Why You Should Care
- ▸Pamela is the game's first dedicated healer. No other hero in the current roster has an AoE team heal ultimate. If you've been wishing for sustain in long fights, she's the answer.
- ▸All three accept Legendary Universal Hero Fragments for star-ups. This is a massive accessibility win compared to Gen 1 Legendaries like Brooke and Andre, which are own-fragment-only.
- ▸Franklin has the longest CC in the game. His 1.5-second AoE stun is the strongest piece of crowd control available, period.
- ▸Samuel is the only Guard Legendary with 1.2× DEF scaling. He's a genuine tank, where every other Guard hero has 1.0× DEF.
Side-by-Side Quick Reference
| Attribute | Samuel (Hotshot) | Pamela (Paramedic) | Franklin (Furious) |
|---|---|---|---|
| Class | Guard | Biker | Marksman |
| Combat Role | Damage-amp bruiser | Dedicated healer | AoE stun-control DPS |
| Signature Move | +DmgTaken debuff | AoE team heal | 1.5s AoE stun |
| Hard CC | None | 1.0s single-target stun | 1.5s AoE + passive stun |
| ATK / HP Scaling | 1.2× | 1.2× | 1.2× |
| DEF Scaling | 1.2× | 1.0× | 1.0× |
| Attack Speed | 1500 | 1350 | 1000 |
Premium Stat Scaling
All three Gen 2 heroes scale at a premium 1.2× multiplier on Attack, HP, and overall Power — roughly 20% above a baseline hero of the same class, level, and star, before kit even enters the picture. That same 1.2× applies to their troop star-buffs, so the class-wide Attack/Defense bonuses you unlock by starring them up land about 20% stronger than most heroes give. Samuel goes one further with 1.2× DEF scaling as well — the only hero in the game with boosted Defense scaling. The progression systems (star costs, gear, curves) are identical to every other hero; only these per-hero multipliers differ.
02. Acquisition & The Universal Fragment Win
None of these three appear in the standard Recruitment gacha pool — you won't roll them out of Legendary Recruitment. Each has a dedicated acquisition channel, and all three accept the Legendary Universal Hero Fragment as a substitute for their own hero fragment.
Where to Get Each Hero's Fragments
| Hero | Primary Source | Notes |
|---|---|---|
| Samuel | Lucky Wheel | Replaced Tony in the Lucky Wheel rotation |
| Pamela | Daily Special Packs | Replaced Tony in the Daily Special offerings |
| Franklin | Hall of Heroes | Replaced Scarlett in Hall of Heroes |
✓ The Universal Fragment Game-Changer
All three accept Legendary Universal Hero Fragment as a substitute for their own fragment. This is a fundamental difference from the Gen. 1 heroes Brooke and Andre, which can ONLY be progressed using their own fragments (similar to how Scarlett and Tony accept universal fragments).
What that means in practice: if you've been hoarding universal fragments from events, packs, or elsewhere, you can dump them straight into Samuel, Pamela, or Franklin to fast-track their star progression once you have them recruited. No need to wait on randomized own-fragment drops.
Star Costs at a Glance
Star ascension costs are the same as for all other heroes in the game.
| Milestone | Fragments (cumulative) | What It Unlocks |
|---|---|---|
| Recruit | 10 | Hero unlocked at ★0 |
| ★1 | +10 (20 total) | Exclusive gear unlocks at ★1 |
| ★2 | +50 (70 total) | Stat scaling continues |
| ★3 | +165 (235 total) | Stat scaling continues |
| ★4 | +465 (535 total) | Stat scaling continues |
| ★5 (max) | +1,065 (1,075 total) | Full stat scaling + max star buffs |
03. 🔥 Samuel — Hotshot
Full Name
Hotshot Samuel
Class
Guard (Tank)
Lore
Special Operations Firefighter
Combat Role
Damage-amp bruiser + self-sustain
Samuel is built around a single high-value mechanic: his ultimate applies a +Damage Taken debuff to the focus target, amplifying ALL damage that target takes (from any source) for 2 seconds. Pair him with high-burst allies and you get effective damage well above the raw skill numbers suggest. He's also unusually durable AND fast for an offensive hero: 1.2× DEF scaling, the fastest attack speed of any hero in the game (1500), a once-per-battle 40%-max-HP self-heal, and an exclusive that turns that heal into a permanent attack snowball. On top of his own speed, his Blazing Ambition passive hands a portion of that attack-speed edge to the entire team.
Patrol Skills (Patrol/Arena)
| Skill | Type | Effect | L1 → L5 |
|---|---|---|---|
| Hydraulic Cannon | Ultimate (cd 10s) | Channeled stream: damage = Attack × X every 0.5s, target takes +Y Damage Taken for 2s | DMG 60% → 84% DmgTaken 10% → 30% |
| Fighting Spirit | Passive | When HP < 50%, instantly restore X% max HP. Once per battle. | 20% → 40% |
| Blazing Ambition | Passive | All allied heroes gain X% Attack Speed | 3% → 7% |
| Endless Spirit ⭐ | Passive (exclusive gear) | After triggering Fighting Spirit, +X% Attack for the rest of the battle | 8% → 24% |
Deploy Skills (World Map Deployments Layer)
| Skill | Effect | L1 → L5 |
|---|---|---|
| Hydraulic Surge | Guards under Samuel's command: +Damage | 20% → 100% |
| Whirlwind Rescue | All allied officers: +Attack | 5% → 25% |
| Piercing Water Gun | All allied officers: +Penetration | 5% → 25% |
| Suppressive Torrent ⭐ | Garrison: stationed officers gain +Attack (exclusive gear) | 5% → 15% |
🔥 Why Samuel Works
Samuel's value isn't in his direct damage — it's in making your other heroes hit 30% harder. The Hydraulic Cannon ultimate's +30% Damage Taken (at max level) applies to ALL damage the target takes during the 2-second window. This is a force multiplier for any high-burst ally (especially Franklin's AoE nukes).
The exclusive gear unlocks a snowball mechanic: drop to under 50% HP → Fighting Spirit heals you → Endless Spirit grants permanent +24% Attack for the rest of the fight. In long battles, Samuel finishes much stronger than he starts.
04. 💉 Pamela — Paramedic
Full Name
Paramedic Pamela
Class
Biker (Cavalry)
Lore
Special Operations Medical Unit
Combat Role
Dedicated healer + utility CC
Pamela is the most strategically distinctive hero of the trio: she's the only true healer in the game. She has THREE active battle abilities (an AoE team heal ultimate, a smart single-target heal, and a stun nuke) where most heroes have just one active. Her exclusive amplifies ALL healing effectiveness by up to 70% — including her own.
Patrol Skills (Patrol/Arena)
| Skill | Type | Effect | L1 → L5 |
|---|---|---|---|
| Emergency Treatment | Ultimate (cd 10s) | AoE heal: restores HP to ALL allied heroes = Attack × X | 200% → 280% |
| Critical Care | Active (cd 5s) | Smart heal: restores HP to the ally with LOWEST HP% | 100% → 140% |
| Paralyzing Agent | Active (cd 8s) | Single-target: damage + 1-second stun | DMG 140% → 196% |
| Formula Refinement ⭐ | Passive (exclusive gear) | All healing effects in the fight are amplified by X% | 30% → 70% |
Deploy Skills (World Map Deployments Layer)
| Skill | Effect | L1 → L5 |
|---|---|---|
| Peak Conditioning | All allied officers: +Attack and +Defense | Atk 3% → 15% Def 2% → 10% |
| Fortifying Agent | All units: 25% chance to deal +X damage when attacking | 120% → 200% |
| Adrenaline Boost | All allied officers: 40% chance to reduce damage taken by X% | 10% → 50% |
| First Aid Training ⭐ | Garrison: stationed officers gain +Health (exclusive gear) | 3% → 15% |
💉 Why Pamela Works
Her AoE heal ultimate + smart single-target heal means your other heroes can fight far longer than their base HP would allow. The smart heal targeting the LOWEST-HP% ally is the real gem: it automatically prioritizes whoever's about to die.
Her exclusive is a universal healing multiplier — it boosts Samuel's Fighting Spirit, Franklin's per-attack heal, AND her own heals. In a team comp using multiple Gen 2 heroes, the synergy compounds dramatically.
05. 💥 Franklin — Furious
Full Name
Furious Franklin
Class
Marksman (Ranged)
Lore
Ex-military Gatling specialist
Combat Role
AoE stun-control DPS
Franklin is the team's hard-CC carry. His ultimate is a 200-280% Attack AoE nuke with a 1.5-second AoE stun — the longest single piece of CC available in the game. Backed by a low-cooldown AoE active and a passive that adds bonus stuns periodically, he locks down enemy formations while dealing significant damage. His exclusive bolts a per-basic-attack heal onto his autos, making him a secondary trickle healer too.
Patrol Skills (Patrol/Arena)
| Skill | Type | Effect | L1 → L5 |
|---|---|---|---|
| Suppressive Fire | Ultimate (cd 10s) | AoE damage + 1.5s AoE stun | DMG 200% → 280% |
| Full Barrage | Active (cd 5s) | AoE damage burst | DMG 50% → 70% |
| Concussive Round | Passive | Every X basic attacks, next attack stuns target for Y seconds | Every 8 → 5 attacks Stun 0.2s → 0.5s |
| Defensive Support ⭐ | Passive (exclusive gear) | Each basic attack restores HP to lowest-HP ally = Attack × X | 5% → 15% |
Deploy Skills (World Map Deployments Layer)
| Skill | Effect | L1 → L5 |
|---|---|---|
| Hail of Bullets | Friendly officers: 40% chance for +Penetration | 10% → 50% |
| Tactical Command | All officers: 40% chance to reduce enemy damage dealt | 10% → 50% |
| Grit and Steel | When officers attack: 50% chance to increase damage | 10% → 50% |
| Precision Tuning ⭐ | Rally Squad: +Penetration (exclusive gear) | 5% → 15% |
💥 Why Franklin Works
Franklin's 1.5-second AoE stun is the single most powerful piece of CC in the game right now. It locks down everything in range. The Concussive Round passive layers additional periodic stuns on top of his autos, so he provides constant CC pressure even when his ultimate is on cooldown.
His exclusive is a quiet sleeper: a per-basic-attack heal to the lowest-HP ally. Combined with Pamela's Formula Refinement, this becomes a meaningful sustain source — every basic attack trickles healing where it's needed most. One caveat: Franklin has the slowest attack speed in the game (1000, tied for last), so his per-attack effects — the exclusive heal and the Concussive Round stun that fires every few attacks — proc on a slower cadence than they would on a quick hero. His value is the burst CC of the ultimate, with the heal and passive stuns as steady background pressure rather than rapid-fire procs.
06. Stars, Gear & Progression
Stars (Same Path for All Three)
Star-ups cost the hero's own fragment OR the Legendary Universal Hero Fragment. Each star also adds class-specific Attack + Defense buffs to ALL troops of that hero's class — not just the hero personally. Because all three are premium 1.2× heroes, those class star-buffs land roughly 20% higher than a baseline hero of the same class would grant.
| Stars | Fragments to Reach (cumulative) | Notes |
|---|---|---|
| ★0 (recruit) | 10 | Hero unlocked, base stats |
| ★1 | 20 | 🔓 Exclusive gear unlocks |
| ★2 | 70 | Stat scaling continues |
| ★3 | 235 | Sweet spot for most players |
| ★4 | 535 | Late-game investment tier |
| ★5 (max) | 1,075 | Full class buff potential unlocked |
Exclusive Gear (Unlocks at ★1)
Each hero has a dedicated exclusive gear piece with 10 levels. Each level uses a hero-specific exclusive material (different from the hero fragment). Gear adds class Health + Penetration buffs and unlocks the two bonus skills marked with ⭐ in the kit tables above.
| Gear Level | Cost (cumulative materials) | Bonus Skill Levels |
|---|---|---|
| Lvl 1 | 5 | Patrol skill L1 / Deploy skill unlocked |
| Lvl 5 | 75 | Patrol L3 / Deploy L2 |
| Lvl 10 (max) | 275 | Patrol L5 / Deploy L5 |
Note: the Patrol-side exclusive skill ramps up two gear-levels ahead of the Deploy-side skill. So the battle skill (Samuel's Endless Spirit, Pamela's Formula Refinement, Franklin's Defensive Support) maxes earlier than the World Map Deployments skill.
Stat Caps
| Cap | Value |
|---|---|
| Max hero level | 80 |
| Max stars | ★5 |
| Max exclusive gear level | 10 |
| Patrol squad size at Lvl 80 | 10 |
| Deploy troop deployment cap at Lvl 80 | 13,470 |
07. Strategy
Who Should I Build First?
1st priority: Pamela. She's the ONLY dedicated healer in the game. Even at low stars, her AoE team heal ultimate dramatically extends every long fight you'll have. Healing has no substitute — you can't get it from gear, tech, or another hero. Build her first.
2nd priority: Franklin. The 1.5-second AoE stun functions as a fight-changer in PvP and locks down PvE waves. If you're active in cross-server PvP (Joint Escort raids, alliance war), Franklin is your second-most-valuable Gen 2 hero.
3rd priority: Samuel. Excellent hero, just covered by other options. If you already have a strong Guard tank (Brooke, Andre), Samuel is more of a side-grade than an upgrade. But his +DmgTaken debuff and Defensive scaling have no equivalent elsewhere in your roster, so he still earns his spot.
Fragment Spending Strategy
Since all three accept Legendary Universal Hero Fragments, you have a real choice in how to spend your stockpile. Some prioritization principles:
- ▸Get every Gen 2 hero to ★1 first. The exclusive gear unlock is the biggest single jump in their kit (adds two skills + class HP/Pen buffs). Don't leave any of them at ★0.
- ▸★3 is a strong checkpoint for most players. 235 fragments gets you most of the practical value — the marginal cost to push from ★3 to ★4 is steep (+300 frags vs +165) and the gains flatten.
- ▸Only push ★5 on your TOP priority hero. 540 more fragments after ★4 is a massive investment for the final tier.
⚠️ Common Mistakes
- ▸Spreading universal fragments thin. Pushing all three to ★2 simultaneously gives less value than getting ONE to ★3+. Concentrate.
- ▸Ignoring the exclusive gear after ★1. The gear adds two skills AND class HP/Pen buffs. Skipping gear progression cripples each hero's late-game value.
- ▸Not pairing Samuel's ultimate with burst. The +30% DmgTaken debuff lasts only 2 seconds. If your team doesn't focus that target during the window, you've wasted the buff.
TL;DR — The Quick Hits
- 1. Three new Legendary heroes: Samuel (Guard tank, +DmgTaken debuff), Pamela (Biker healer, the only one in the game), and Franklin (Marksman AoE stun DPS).
- 2. All three accept Legendary Universal Hero Fragments for star-ups — a major accessibility win over Brooke/Andre.
- 3. Acquisition: Samuel from Lucky Wheel, Pamela from Daily Special packs, Franklin from Hall of Heroes.
- 4. Build Pamela first. She's the only dedicated healer in the game. Healing has no substitute.
- 5. Build Franklin second for PvP — his 1.5-second AoE stun is the longest CC available.
- 6. Samuel's value is in his +30% Damage Taken debuff (2s window) — pair with burst allies for massive focus damage.
- 7. Samuel is the only Hero with 1.2× DEF scaling — a genuine tank. Pamela and Franklin have 1.0× DEF (same as all other heroes).
- 8. Get everyone to ★1 first — exclusive gear unlocks there, adding 2 skills + class HP/Pen buffs.
- 9. ★3 is the practical checkpoint (235 frags). Pushing past ★3 has rapidly diminishing fragment returns.
- 10. Stars buff your class's Attack + Defense; exclusive gear buffs your class's Health + Penetration — together they cover all four troop stats.
- 11. Pamela's exclusive amplifies ALL healing in the battle by up to 70% — including Samuel's self-heal AND Franklin's per-attack heal. Massive Gen-2 synergy.
- 12. Franklin's exclusive Precision Tuning buffs Rally Squad Penetration.
- 13. Don't spread universal fragments across all three at once — concentrate on one until ★3+ before starting the next.
- 14. All three are premium 1.2× heroes — ~20% higher Attack, HP, Power, and troop star-buffs than a baseline hero of the same class. Samuel is also the fastest-attacking hero in the game; Franklin is the slowest, so his per-attack heal and stun procs come on a slower cadence.