01. Overview & Quick Reference
Samuel, Pamela, and Franklin are the first new heroes added to Police Chief since the original lineup. All three are Legendary (quality 5) and form a complete class triangle — one Guard, one Biker, one Marksman — with three sharply distinct combat roles. They share a common acquisition model and progression path, but their skill kits are completely different.
✓ Why You Should Care
- ▸Pamela is the game's first dedicated healer. No other hero in the current roster has an AoE team heal ultimate. If you've been wishing for sustain in long fights, she's the answer.
- ▸All three accept Legendary Universal Hero Fragments for star-ups. This is a massive accessibility win compared to Gen 1 Legendaries like Brooke and Andre, which are own-fragment-only.
- ▸Franklin has the longest CC in the game. His 1.5-second AoE stun is the strongest piece of crowd control available, period.
- ▸Samuel is the only Guard Legendary with 1.2× DEF scaling. He's a genuine tank, where every other Guard hero has 1.0× DEF.
Side-by-Side Quick Reference
| Attribute | Samuel (Hotshot) | Pamela (Paramedic) | Franklin (Furious) |
|---|---|---|---|
| Class | Guard | Biker | Marksman |
| Combat Role | Damage-amp bruiser | Dedicated healer | AoE stun-control DPS |
| Signature Move | +DmgTaken debuff | AoE team heal | 1.5s AoE stun |
| Hard CC | None | 1.0s single-target stun | 1.5s AoE + passive stun |
| ATK / HP Scaling | 1.2× | 1.2× | 1.2× |
| DEF Scaling | 1.2× | 1.0× | 1.0× |
| Attack Speed | 1500 | 1350 | 1000 |
Premium Stat Scaling
All three Gen 2 heroes scale at a premium 1.2× multiplier on Attack, HP, and overall Power — roughly 20% above a baseline hero of the same class, level, and star, before kit even enters the picture. That same 1.2× applies to their troop star-buffs, so the class-wide Attack/Defense bonuses you unlock by starring them up land about 20% stronger than most heroes give. Samuel goes one further with 1.2× DEF scaling as well — the only hero in the game with boosted Defense scaling. The progression systems (star costs, gear, curves) are identical to every other hero; only these per-hero multipliers differ.
02. Acquisition & Fragment Sources
None of these three appear in the standard Recruitment gacha pool — you won't roll them out of Legendary Recruitment. Each has a dedicated acquisition channel, and all three accept the Legendary Universal Hero Fragment as a substitute for their own hero fragment.
Where to Get Each Hero's Fragments
| Hero | Primary Source | Notes |
|---|---|---|
| Samuel | Lucky Wheel | Replaced Tony in the Lucky Wheel rotation |
| Pamela | Daily Special Packs | Replaced Tony in the Daily Special offerings |
| Franklin | Hall of Heroes | Replaced Scarlett in Hall of Heroes |
✓ The Universal Fragment Game-Changer
All three accept Legendary Universal Hero Fragment as a substitute for their own fragment. This is a fundamental difference from the Gen. 1 heroes Brooke and Andre, which can ONLY be progressed using their own fragments (similar to how Scarlett and Tony accept universal fragments).
What that means in practice: if you've been hoarding universal fragments from events, packs, or elsewhere, you can dump them straight into Samuel, Pamela, or Franklin to fast-track their star progression once you have them recruited. No need to wait on randomized own-fragment drops.
Star Costs at a Glance
Star ascension costs are the same as for all other heroes in the game.
| Milestone | Fragments (cumulative) | What It Unlocks |
|---|---|---|
| Recruit | 10 | Hero unlocked at ★0 |
| ★1 | +10 (20 total) | Exclusive gear unlocks at ★1 |
| ★2 | +50 (70 total) | Stat scaling continues |
| ★3 | +165 (235 total) | Stat scaling continues |
| ★4 | +465 (535 total) | Stat scaling continues |
| ★5 (max) | +1,065 (1,075 total) | Full stat scaling + max star buffs |
03.
Samuel — Hotshot

Full Name
Hotshot Samuel
Class
Guard (Tank)
Lore
Special Operations Firefighter
Combat Role
Damage-amp bruiser + self-sustain
Samuel is built around a single high-value mechanic: his ultimate applies a +Damage Taken debuff to the focus target, amplifying ALL damage that target takes (from any source) for 2 seconds. Pair him with high-burst allies and you get effective damage well above the raw skill numbers suggest. He's also unusually durable AND fast for an offensive hero: 1.2× DEF scaling, the fastest attack speed of any hero in the game (1500), a once-per-battle 40%-max-HP self-heal, and an exclusive that turns that heal into a permanent attack snowball. On top of his own speed, his Blazing Ambition passive hands a portion of that attack-speed edge to the entire team.
Patrol Skills (Patrol/Arena)
| Skill | Type | Effect | L1 | L5 |
|---|---|---|---|---|
Hydraulic Cannon | Ultimate (cd 10s) | Channeled stream: damage = Attack × X every 0.5s, target takes +Y Damage Taken for 2s | DMG 60% DmgTaken 10% | DMG 84% DmgTaken 30% |
Fighting Spirit | Passive | When HP < 50%, instantly restore X% max HP. Once per battle. | 20% | 40% |
Blazing Ambition | Passive | All allied heroes gain X% Attack Speed | 3% | 7% |
Deploy Skills (World Map Deployments Layer)
| Skill | Effect (in-game wording) | L1 | L5 |
|---|---|---|---|
Hydraulic Surge | Guards under Samuel's command: +Damage | 20% | 100% |
Whirlwind Rescue | All allied officers: +Attack | 5% | 25% |
Piercing Jet | All allied officers: +Penetration | 5% | 25% |
Exclusive Equipment Skills
| Skill | Type | Effect | L1 | L5 |
|---|---|---|---|---|
Endless Spirit | Patrol | After triggering Fighting Spirit, +X% Attack for the rest of the battle | 8% | 24% |
Suppressive Torrent | Deploy | Garrison: stationed officers gain +Attack | 5% | 15% |
Both skills come from the Hydraulic Cannon, Samuel's exclusive gear. It shares a name with his ultimate. The patrol skill turns on at gear Lvl 1, the deploy skill at gear Lvl 2.
Why Samuel Works — Members Only
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04.
Pamela — Paramedic

Full Name
Paramedic Pamela
Class
Biker (Cavalry)
Lore
Special Operations Medical Unit
Combat Role
Dedicated healer + utility CC
Pamela is the most strategically distinctive hero of the trio: she's the only true healer in the game. She has THREE active battle abilities (an AoE team heal ultimate, a smart single-target heal, and a stun nuke) where most heroes have just one active. Her exclusive amplifies ALL healing effectiveness by up to 70% — including her own.
Patrol Skills (Patrol/Arena)
| Skill | Type | Effect | L1 | L5 |
|---|---|---|---|---|
Emergency Treatment | Ultimate (cd 10s) | AoE heal: restores HP to ALL allied heroes = Attack × X | 200% | 280% |
Critical Care | Active (cd 5s) | Smart heal: restores HP to the ally with LOWEST HP% | 100% | 140% |
Paralyzing Agent | Active (cd 8s) | Single-target: damage + 1-second stun | DMG 140% | DMG 196% |
Deploy Skills (World Map Deployments Layer)
| Skill | Effect (in-game wording) | L1 | L5 |
|---|---|---|---|
Peak Conditioning | All allied officers: +Attack and +Defense | Atk 3% Def 2% | Atk 15% Def 10% |
Fortifying Agent | All units: 25% chance to deal +X damage when attacking | 120% | 200% |
Adrenaline Boost | All allied officers: 40% chance to reduce damage taken by X% | 10% | 50% |
Exclusive Equipment Skills
| Skill | Type | Effect | L1 | L5 |
|---|---|---|---|---|
Formula Refinement | Patrol | All healing effects in the fight are amplified by X% | 30% | 70% |
First Aid Training | Deploy | Garrison: stationed officers gain +Health | 3% | 15% |
Both skills come from the Booster Shot, Pamela's exclusive gear. The patrol skill turns on at gear Lvl 1, the deploy skill at gear Lvl 2.
Why Pamela Works — Members Only
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05.
Franklin — Furious

Full Name
Furious Franklin
Class
Marksman (Ranged)
Lore
Ex-military Gatling specialist
Combat Role
AoE stun-control DPS
Franklin is the team's hard-CC carry. His ultimate is a 200-280% Attack AoE nuke with a 1.5-second AoE stun — the longest single piece of CC available in the game. Backed by a low-cooldown AoE active and a passive that adds bonus stuns periodically, he locks down enemy formations while dealing significant damage. His exclusive bolts a per-basic-attack heal onto his autos, making him a secondary trickle healer too.
Patrol Skills (Patrol/Arena)
| Skill | Type | Effect | L1 | L5 |
|---|---|---|---|---|
Suppressive Fire | Ultimate (cd 10s) | AoE damage + 1.5s AoE stun | DMG 200% | DMG 280% |
Full Barrage | Active (cd 5s) | AoE damage burst | DMG 50% | DMG 70% |
Concussive Round | Passive | Every X basic attacks, next attack stuns target for Y seconds | Every 8 attacks Stun 0.2s | Every 5 attacks Stun 0.5s |
Deploy Skills (World Map Deployments Layer)
| Skill | Effect (in-game wording) | L1 | L5 |
|---|---|---|---|
Hail of Bullets | Friendly officers: 40% chance for +Penetration | 10% | 50% |
Tactical Command | All officers: 40% chance to reduce enemy damage dealt | 10% | 50% |
Grit and Steel | When officers attack: 50% chance to increase damage | 10% | 50% |
Exclusive Equipment Skills
| Skill | Type | Effect | L1 | L5 |
|---|---|---|---|---|
Defensive Support | Patrol | Each basic attack restores HP to lowest-HP ally = Attack × X | 5% | 15% |
Precision Tuning | Deploy | Rally Squad: +Penetration | 5% | 15% |
Both skills come from the Fury, Franklin's exclusive gear. The patrol skill turns on at gear Lvl 1, the deploy skill at gear Lvl 2.
Why Franklin Works — Members Only
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06. Stars, Gear & Progression
Stars (Same Path for All Three)
Star-ups cost the hero's own fragment OR the Legendary Universal Hero Fragment. Each star also adds class-specific Attack + Defense buffs to ALL troops of that hero's class — not just the hero personally. Because all three are premium 1.2× heroes, those class star-buffs land roughly 20% higher than a baseline hero of the same class would grant.
| Stars | Fragments to Reach (cumulative) | Notes |
|---|---|---|
| ★0 (recruit) | 10 | Hero unlocked, base stats |
| ★1 | 20 | 🔓 Exclusive gear unlocks |
| ★2 | 70 | Stat scaling continues |
| ★3 | 235 | Sweet spot for most players |
| ★4 | 535 | Late-game investment tier |
| ★5 (max) | 1,075 | Full class buff potential unlocked |
Exclusive Gear (Unlocks at ★1)
Each hero has a dedicated exclusive gear piece with 10 levels. Each level uses a hero-specific exclusive material (different from the hero fragment). Gear adds class Health + Penetration buffs and unlocks the two skills in each hero's Exclusive Equipment Skills table above.
| Gear Level | Cost (cumulative materials) | Bonus Skill Levels |
|---|---|---|
| Lvl 1 | 5 | Patrol L1 / Deploy not yet unlocked |
| Lvl 5 | 75 | Patrol L3 / Deploy L2 |
| Lvl 10 (max) | 275 | Patrol L5 / Deploy L5 |
Note: the Patrol-side exclusive skill ramps up two gear-levels ahead of the Deploy-side skill. So the battle skill (Samuel's Endless Spirit, Pamela's Formula Refinement, Franklin's Defensive Support) maxes earlier than the World Map Deployments skill.
Stat Caps
| Cap | Value |
|---|---|
| Max hero level | 80 |
| Max stars | ★5 |
| Max exclusive gear level | 10 |
| Patrol squad size at Lvl 80 | 10 |
| Deploy troop deployment cap at Lvl 80 | 13,470 |
07. Strategy
Build Priority and Spending Strategy — Members Only
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08. Common Mistakes
- ▸Spreading universal fragments thin. Pushing all three to ★2 simultaneously gives less value than getting ONE to ★3+. Concentrate.
- ▸Ignoring the exclusive gear after ★1. The gear adds two skills AND class HP/Pen buffs. Skipping gear progression cripples each hero's late-game value.
- ▸Not pairing Samuel's ultimate with burst. The +30% DmgTaken debuff lasts only 2 seconds. If your team doesn't focus that target during the window, you've wasted the buff.
TL;DR — The Quick Hits
- 1. Three new Legendary heroes: Samuel (Guard tank, +DmgTaken debuff), Pamela (Biker healer, the only one in the game), and Franklin (Marksman AoE stun DPS).
- 2. All three accept Legendary Universal Hero Fragments for star-ups — a major accessibility win over Brooke/Andre.
- 3. Acquisition: Samuel from Lucky Wheel, Pamela from Daily Special packs, Franklin from Hall of Heroes.
- 4. Build Order — Members Only
- 5. Build Order — Members Only
- 6. Samuel's value is in his +30% Damage Taken debuff (2s window) — pair with burst allies for massive focus damage.
- 7. Samuel is the only Hero with 1.2× DEF scaling — a genuine tank. Pamela and Franklin have 1.0× DEF (same as all other heroes).
- 8. Fragment Strategy — Members Only
- 9. ★3 is the practical checkpoint (235 frags). Pushing past ★3 has rapidly diminishing fragment returns.
- 10. Stars buff your class's Attack + Defense; exclusive gear buffs your class's Health + Penetration — together they cover all four troop stats.
- 11. Pamela's exclusive amplifies ALL healing in the battle by up to 70% — including Samuel's self-heal AND Franklin's per-attack heal. Massive Gen-2 synergy.
- 12. Franklin's exclusive Precision Tuning buffs Rally Squad Penetration.
- 13. Don't spread universal fragments across all three at once — concentrate on one until ★3+ before starting the next.
- 14. All three are premium 1.2× heroes — ~20% higher Attack, HP, Power, and troop star-buffs than a baseline hero of the same class. Samuel is also the fastest-attacking hero in the game; Franklin is the slowest, so his per-attack heal and stun procs come on a slower cadence.
Hydraulic Cannon
Fighting Spirit
Blazing Ambition
Hydraulic Surge
Whirlwind Rescue
Piercing Jet
Endless Spirit
Suppressive Torrent
Emergency Treatment
Critical Care
Paralyzing Agent
Peak Conditioning
Fortifying Agent
Adrenaline Boost
Formula Refinement
First Aid Training
Suppressive Fire
Full Barrage
Concussive Round
Hail of Bullets
Tactical Command
Grit and Steel
Defensive Support
Precision Tuning